Higher Education Institutions FAQs

  1. Is your service open to all HE students?
  2. What are the key benefits of using Workfinder?
  3. How can students access the Workfinder network?
  4. What is the cost of using your service?
  5. Can students use the Workfinder service at any time?
  6. What subject disciplines might benefit most from the remote projects you have available?
  7. How long are the projects expected to last?
  8. What hours would students be expected to work?
  9. Are students able to select sectors of interest to help tailor their recommendations, as well as behaviour on the platform?
  10. Will the projects be accessible to students of all levels?
  11. Are the completed project templates checked to ensure that the projects are meaningful but also realistic/achievable?
  12. Can we see an example of a project template?
  13. How many companies are engaging with the platform?
  14. How many students will be in a particular project?
  15. How are duties managed to deliver a whole project?
  16. Will students be paid for placements?
  17. Will students be paid for Remote Industry Experience Projects?
  18. Will students know if a project is paid before applying?
  19. We simply can’t promote a platform that has some unpaid opportunities on it, what can you do?
  20. What support is there for students?
  21. Who is ultimately responsible for the success of the remote projects?
  22. How do you cover the health and safety aspects for remote projects?
  23. What checks are made about the employer organisation in terms of the approval process before going live on the app?
  24. Does Workfinder undertake checks of employer liability? Who is responsible for ensuring the correct paperwork is in place?
  25. Would HEIs have direct access/contact with hosts?
  26. How do you ensure that you are able to share student activity data with the HEI?
  27. Is there a feedback loop included to ensure Workfinder identifies if a placement/internship has been successful? ie, if a student has had a bad experience with an organisation (or vice versa)?
  28. How do we promote Workfinder to our students?
  29. As a HEI, why should we work with you directly?
  30. What data can you share with the HEI?
  31. Do we have to integrate Workfinder to our internal systems for it to work?
  32. We are well established and have been working with local businesses for many years, why should we use Workfinder?
  33. We have a vacancy advertising policy. How will Workfinder ensure that this service adheres to our policy?
  34. How is Workfinder responding to Covid-19?
1: Is your service open to all HE students?

Yes, all students are welcome to use the Workfinder service.

2: What are the key benefits of using Workfinder?

Workfinder actively supports widening participation by giving all students access to a wide network of hosts who can be approached to request industry experience.

Our algorithm simulates a virtual career advisor, using data and technology to serve the right opportunities to the students at the optimum time.

We can provide HEIs with detailed reporting on all student activities, including browsing and engaging with potential opportunities and subsequent work placements, applications and destinations.

Our remote industry experience offering can give students access to valuable industry experience at home.

3: How can students access the Workfinder network?

Students are able to download our iOS app or use the web app to discover businesses and hosts in their local area and across the UK.

4: What is the cost of using your service?

Students and HEIs: FREE - We strongly believe that opportunities should be open to all students, that is why Workfinder will always be free for our students to use.

Companies: £100 placement fee - A week, a summer, a year? Either way, it is a simple flat admin fee to the businesses we work with when they place a student. *Exclusive of VAT

5: Can students use the Workfinder service at any time?

Workfinder is an on-demand service, meaning students can access the platform at any point in time. We want to encourage students to engage with companies for industry experience at a time that is suitable for them.

6: What subject disciplines might benefit most from the remote projects you have available?

The two-week project templates currently live in our platform lend themselves nicely to students studying the following and related disciplines:

      • Marketing
      • Digital Marketing
      • English
      • Design
      • Computing and Data
      • Computer science
      • Software engineering
      • Data science
      • Creative computing
      • Technology and Design
      • Product design
      • Computing and design
      • UX/UI design
      • Web & Digital/Graphic design
      • Web design
      • Graphic design
      • Multimedia Design
      • Business, HR and Management
      • Management
      • Human resources
      • Business management
      • Business and legal
7: How long are the projects expected to last?

The remote industry experience projects are designed to be a short and intensive two-week activity that will provide value to both sides.

8: What hours would students be expected to work?

The working hours for this would be decided between the host and the student - we recommend full-time hours for the full two week period.

9: Are students able to select sectors of interest to help tailor their recommendations, as well as behaviour on the platform?

Yes. They are able to filter by subjects, location, companies and interests.

10: Will the projects be accessible to students of all levels?

The project templates will be finalised by the business, they will be industry-standard projects. The hosts are aware that undergraduates, postgraduates and recent graduates will be among those applying to work on the projects and any student may require additional support and guidance.

11: Are the completed project templates checked to ensure that the projects are meaningful but also realistic/achievable?

The project templates have been verified through multiple sources. These detailed templates are supplied to the business, including suggested timelines and detailed activities. The recommended activities are designed to be meaningful to both parties.

12: Can we see an example of a project template?

We can share a project template example with HEI representatives on request, please contact us via your work email on contact@workfinder.com and we will be happy to help.

13: How many companies are engaging with the platform?

There are already over 11,000 companies on the platform and over 30,000 hosts.

14: How many students will be in a particular project?

Collaboration is a key skill needed within industry, the projects will provide an excellent opportunity for students to work in partnership with others they have not met before. For the project briefs, we encourage the hosts to work with a team of 2-3 students, so they can separate the workload and utilise the skills and talents of the students appropriately, in turn, the students have others who they can rely on and will feel less pressure to be the only person delivering on the project.

15: How are duties managed to deliver a whole project?

The project is managed by the host and they will ultimately be the person who decides on the number of students, the mix of students and the delivery of the project. We recommend the ideal skill set mixture for each project, but the final decision is theirs. A detailed project brief template guides them on the best way to deliver the project, including how to manage the students, how they should engage as a team, how frequently they should get together etc but ultimately this is facilitated by the host.

16: Will students be paid for placements?

We absolutely believe students should be paid for the work they do for a company. We strongly advocate that companies pay a living wage for all students and this is built into our platform.

17: Will students be paid for Remote Industry Experience Projects?

Some projects will be paid, yes.

COVID-19 has unfortunately resulted in many employees across the country being furloughed or made redundant. From speaking with our business networks, we understand they are sometimes unable to justify paying industry experience students in the current climate.

18: Will students know if a project is paid before applying?

Absolutely, they will receive details of the project, the company, the suggested activities and the expected outcomes before they decide to apply to be part of the remote team.

19: We simply can’t promote a platform that has some unpaid opportunities on it, what can you do?

We realise paid vs unpaid placements is a topic that is close to everyone's hearts and top of your priority lists. Whilst we can't guarantee ratios of paid to unpaid projects on the platform we can guarantee that we do strongly advocate that the placements are paid. Our recommendation engine is designed to prioritise paid opportunities over unpaid.

Should you wish to discuss how Workfinder could be used to only push paid placements to all of your students, removing unpaid opportunities from their recommendations altogether we would be happy to discuss this with you. Please contact us on HEI-partnerships@workfinder.com and one of the team would be happy to help.

20: What support is there for students?

The very way that the platform is designed ensures that the students are fully supported through the whole process, it is designed with them in mind.

      • We intelligently recommend the ideal host students should apply to because we know that it is the right fit and that the host is open to receiving applications.
      • We guide them through the application process.
      • We encourage them to apply to different companies and hosts to increase their chances of securing a placement.
      • We will run weekly webinars for students to join pre-placement through June, July and August, covering topics such as how to work in a remote team, communication channels, working in a healthy and managed way, what to do in the event of an issue.
      • We support students through the placement itself with a programme of online resources hints and tips during the two-week project.
      • If at any time the student feels they need additional support they can contact us directly. We operate an online helpdesk for both students and hosts.
21: Who is ultimately responsible for the success of the remote projects?

The host acts as the line manager for the students and is ultimately responsible for the successful delivery of the project for their business and the student’s experience.

We strongly focus on the support we provide the hosts. If we can ensure every host who uses Workfinder is fully equipped with the training and resources we provide, they, in turn, can directly support all students across the network.

22: How do you cover the health and safety aspects for remote projects?

We will be guiding our hosts to encourage students to keep to set working hours, take regular breaks and to use a good working environment i.e. using a desk and supportive seat, and if possible encouraging students to work in a space where they get natural light.

23: What checks are made about the employer organisation in terms of the approval process before going live on the app?

We use data feeds from Duedil and LinkedIn to verify the legitimacy of the host and the business. We determine if the company is active and if it is relevant to serve to students or not.

We have two-factor email authentication against the hosts work email.

24: Does Workfinder undertake checks of employer liability? Who is responsible for ensuring the correct paperwork is in place?

Our terms and conditions for businesses we work with require hosts to have the correct insurances in place.

Ultimately the host is responsible for ensuring their paperwork is in place, but we support hosts with resources, templates and timely tips through an automated program. This is inclusive of pre-project guidance on safeguarding courses, employer liability insurance, H&S policies, risk assessments, templated contracts and agreements of working.

25: Would HEIs have direct access/contact with hosts?

That is not our intention at this stage. Workfinder is a two-sided platform, it connects students to hosts, therefore students have direct access to hosts but HEIs do not.

26: How do you ensure that you are able to share student activity data with the HEI?

We clearly request permission from the student to share their application data with their HEI. For the summer remote industry experience projects, this data will be shared with HEIs whom we are working with in a PDF format. If you are interested in receiving these insights and have not yet had a chat with our team please contact us on HEI-partnerships@workfinder.com and we will be happy to help.

From September we will be launching a dashboard for HEIs that details which hosts and companies we are matching to which student and the levels of engagement that those students are having with those opportunities.

27: Is there a feedback loop included to ensure Workfinder identifies if a placement/internship has been successful? ie, if a student has had a bad experience with an organisation (or vice versa)?

There is a review and feedback feature in development, this will be built into the platform. In the meantime, both parties are encouraged to feedback to us through an online feedback form. Additionally, we have a direct online helpdesk for either party to report any issues or concerns.

28: How do we promote Workfinder to our students?

If you would like to promote Workfinder to your students this summer and give them access to all of the remote summer industry projects that are available please contact us on HEI-partnerships@workfinder.com and one of the team would be happy to help.

We will provide you with an extensive launch pack you can use to digitally reach out to your students and make them aware of this campaign.

By working with us directly we will be able to provide you with data on your students’ activities through our platform.

29: As a HEI, why should we work with you directly?

By working with us directly we can help your students get the best start with Workfinder.

We will provide regular reporting and data for you. By working with us we can analyse your students’ behaviours through our platform and we can adjust the approach necessary for your students.

Post-launch with your students, we will continue to support you with messaging and resources for your students including handpicked projects of interest, driving the right opportunities to your students at all times.

Don’t forget! We don’t charge HEIs anything for this service!

30: What data can you share with the HEI?

The data and insights we can provide are extensive. Please contact us on HEI-partnerships@workfinder.com to find out more.

31: Do we have to integrate Workfinder to our internal systems for it to work?

No, Workfinder will work independently of your processes and systems and will complement the service you already provide to your students.

32: We are well established and have been working with local businesses for many years, why should we use Workfinder?

We make all companies on our platform visible to all students and provide them with access to an engaged business network across the UK.

Workfinder is a network with rich profiles of appropriate hosts listed on company profiles. Our model is to recommend specific companies and hosts to students and encourage them to engage and create opportunities.

Our approach is ideal for startups and scale-ups who do not have a formal internship job listing programme but who would be delighted to hear from relevant students.

Traditional methods of promoting opportunities to students don’t capture the student when they are motivated and searching, email alerts might only be seen when they are not ‘in the zone’ and actively looking and applying. Workfinder is designed to push the right suggestions to the right students at the right time maximising the number of opportunities students take.

We enable your human resource to be used more effectively, being reactive to student applications and activity on our platform and alerting them to intervene at an appropriate time.

We support the students through the process of speculative applications and allow them to apply to many, quickly.

Our intelligent algorithm uses multiple data points to instantly match students to the most appropriate companies and hosts.

33: We have a vacancy advertising policy. How will Workfinder ensure that this service adheres to our policy?

Workfinder is a platform, we match students with opportunities and provide guidance for both sides. We don’t list vacancies, but with a better understanding of your specific vacancy advertising policy, we can explore how we could tailor what your students are able to see.

34: How is Workfinder responding to Covid-19?

Like many businesses, the team at Workfinder are now working remotely and continue to support both businesses and students to make meaningful connections.

We have launched a new programme to enable the flexibility that both candidates and employers need.

We offer remote work experience projects which are designed to be short and intensive two-week activity that will provide value to both sides. Our intelligent algorithm matches the best young people with their placement. We provide practical tips, guidance, and regular check-ins needed to keep the project on track and deliver value.